Privacy Policy
Last updated: September 16, 2026
1. Information we collect
Austin Stained Concrete Floors ("we", "us", "our") collects the information you choose to send us, which normally means:
- Your name and contact details, such as phone number and email address
- Project details you provide, including address area, square footage, and floor condition
- Photographs you send us of your floor or space
- Your correspondence with us
Our website also collects standard technical information such as pages visited and approximate location, through analytics services, where those are enabled.
2. How we use your information
- To answer your enquiry and prepare a quote for decorative concrete work
- To schedule and carry out work you have booked
- To keep a record of the project scope and materials used
- To improve the guidance published on this website
We do not sell your personal information, and we do not send marketing messages you did not ask for.
3. Sharing your information
We share information only where it is necessary:
- With service providers who operate parts of our website or contact forms on our behalf
- With professional advisors, such as accountants or legal advisors, where required
- With authorities where the law requires it
4. Project photography
We do not publish photographs of your property or project without your permission. Where permission is given, we protect private details such as exact street addresses.
5. Data security
We take reasonable steps to protect the information you send us against unauthorised access, alteration, disclosure, or destruction. No website or transmission method is completely secure, so please avoid sending sensitive financial details through the contact form.
6. Your rights
- Ask what personal information we hold about you
- Ask us to correct information that is wrong
- Ask us to delete information we no longer need
- Ask us to stop contacting you
7. Cookies
This website may use cookies and similar technologies to understand how the site is used and to improve it. You can set your browser to refuse cookies, though some parts of the site may then work less well.
8. Contact us
For any question about this policy, or to make a request about your information, use our contact form. Our published phone and email details are being confirmed and will appear here and in the footer once verified.